Privacy Policy

Who we are

This website is operated by Hunan Heyun Gas Co., Ltd., a company registered in the People's Republic of China, unified social credit code91431000MA7EXUFBXP, at Group 6, Xingtang Village, Tangdong Sub-district, Zixing City, Chenzhou, Hunan Province, China. We are the data controller for personal data described in this policy.

For any privacy question, contact Amy on+86 185 5110 1314 or on WeChat 18551101314.

What this website collects

This is a static informational website. It has no contact form, no account system, no newsletter signup, no advertising network and no analytics or tracking scripts. We set no cookies of our own.

Like any website, pages are served by a hosting provider that keeps short-term technical logs. Those logs may include:

• your IP address;
• the page requested, and the date and time of the request;
• your browser type and operating system;
• the referring page, where your browser sends one.

We use this only to keep the site available and to defend it against attack and abuse. We do not use it to build a profile of you, and we do not sell or share it for marketing.

Information you send us directly

If you contact us by phone, WeChat or messaging app about a quotation, you will give us business contact details and details of your enquiry: typically your name, company, contact number, the gases and quantities you need and your destination port. We use that solely to answer the enquiry, prepare quotations and, if you order, to perform the contract and meet the record-keeping obligations that apply to hazardous chemical sales and export.

Legal bases

Where the EU or UK General Data Protection Regulation applies to a visitor, we rely on:

• Legitimate interests — keeping the website secure and available, and responding to business enquiries you initiate;
• Performance of a contract — processing your order and shipment;
• Legal obligation — records we must keep under Chinese hazardous chemical, customs and tax rules.

Who else can see it

Our hosting and content delivery provider processes requests to this site and holds the technical logs described above. Where you place an order, the freight forwarder, carrier and customs authorities involved in your shipment receive the information needed to move and clear the goods. We do not otherwise disclose your information, except where we are legally required to.

International transfers

We are based in China and the site is served from a global content delivery network, so your data may be processed outside your own country, including outside the European Economic Area. Where you send us an enquiry, your details are received and stored in China.

How long we keep it

Technical logs are short-lived and held by our hosting provider under its own retention schedule. Enquiry correspondence is kept for as long as needed to deal with the enquiry and any resulting business relationship. Records relating to hazardous chemical sales and export are kept for the period Chinese law requires.

Your rights

Subject to the law that applies to you, you may ask us to confirm what personal data we hold about you, to correct it, to delete it, to restrict how we use it, or to provide a copy. You may also object to processing we carry out on the basis of legitimate interests. Ask us using the contact details above and we will respond within the period the applicable law allows.

If you are in the EEA or UK and believe we have handled your data badly, you may also complain to your national data protection authority.

Children

This is a business-to-business site for industrial buyers. It is not directed at children and we do not knowingly collect their data.

Changes

If we change how this site handles personal data, for example by adding a contact form or analytics, we will update this policy and change the date at the top before the change takes effect.